MARION COUNTY — 911 dispatchers in Marion County are preparing for their busiest weekend of the year ahead of the Fourth of July on Monday.
On New Year's Eve, the 911 center experienced an outage after dispatchers received more than 1,000 calls within 4-5 minutes past midnight, including 206 in a one-minute time frame.
"We have a technician on site and the system has been tested and we are fully prepared to go into [this weekend] so we have redundancies in place," Marion County 911 Center Director Michael R. Hubbs said.
In Marion County, people can call 311 from mobile devices or 317-327-3811 for non emergency calls. 311 only works from mobile devices.
"Our dispatchers have to focus on those true emergency calls. So unfortunately, the 911 system is abused daily, we have lots of calls that come in to the center or the 911 Center that frankly shouldn't be there, but we have to answer them," Hubbs said. "We want to get through everyone efficiently and in to help. It really is a serious situation at the 911 Center every year this time of year."
Hubbs says if you're in doubt if it was a firework or gunshot, call 911 and law enforcement will investigate. Illegal firework activity and other incidents that are not immediate risks to people or property should be reported to 311.
-
IMPD arrests 16-year-old in January homicide case
A 16-year-old was arrested for his alleged role in a January deadly shooting of a 37-year-old man on Indy's near west side.Indiana advocates and governor highlight National Child Abuse Prevention Month
The event will bring together Governor Mike Braun, Indiana legislators, child welfare advocates and community members in a collective effort to protect children and prevent abuse.$600 million redevelopment kicks off at Circle Centre Mall
The $600 million redevelopment of Circle Centre Mall has officially started, with plans to transform it into a vibrant open-air destination. Completion is expected in 2030.1 dead following double shooting on near northeast side
One person is dead following a double shooting on the near northeast side of Indianapolis on Tuesday.